Training

As a Background Actor with Central Casting, you will have to complete training in order to stay active and eligible to work. You will receive and email at the address on file with Central Casting from our vender Inspired eLearning with instructions on how to complete your training.

Anti-Harassment Training Instructions

All those registered with Central Casting must take required anti-harassment training in order to remain active and eligible to be booked. Follow these instructions and see the FAQs below for how to complete your required training.

Central Casting’s training is provided through its vendor, Inspired eLearning (“IeL” and “iLMS”). This web-based training was designed to be taken using a laptop or desktop computer. You will receive an email invite and instructions on how to complete your training through Inspired eLearning.

Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that they have completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.

Take the training course on a computer

1. Create your Inspired eLearning password through the link provided in the email you received from Inspired eLearning.

2. Launch the training course at: inspiredlms.com/centralcasting

3. Log in with your User Name (the email address the invite was sent to) and your password from step 1.

4. Complete the entire training and close the module when you reach the “Course Complete” page. You will have then completed the required training.

Once you complete the course, your Central Casting profile will be updated within 24 hours showing that you have completed the training and therefore eligible to submit for work with Central Casting. You will not receive a certificate of completion or a confirmation email.

After 48 hours, if your online profile does not reflect that your training is complete, please fill out our Update Request Form.

Anti-Harassment Training FAQs

Do I have to take anti-harassment training?

Yes, all adults registered with Central Casting New York are required to take the training in order to remain active and eligible to be booked. Please see next FAQ regarding minors.

Do minors need to take the training?

Parents or legal guardians of minors age 13 and younger should take the training in place of the minor. By taking the training in place of a minor age 13 or younger, the parent or legal guardian is certifying that he/she has completed the training and will explain the material to the minor. Minors age 14 and above need to take the training themselves to remain active and eligible to be booked.

Why do I have to take anti-harassment training?

New York state and New York City passed laws aimed at preventing sexual harassment. Part of these laws requires employers to provide anti-sexual harassment training to its employees. In New York, employees will need to take the training once every year.

How and where will the training be conducted?

The online training option is provided for your convenience. If you are unable to take the training using the above options, you can request an in-person session by emailing ccnyregistration@centralcasting.com. We will then contact you when an in-person training session becomes available. This will be a training session only with very limited staff to provide the training. No staff will be present to make updates, take additional photos, answer questions, or provide any other services to you during the training session. Casting Directors will not be present.

To take the online training, please log in to Inspired eLearning.

Why do I have to complete anti-harassment training if I haven’t been booked by Central Casting in a long time?

You need to complete the anti-harassment training in order to be eligible to work.

If I do not want to work for Central Casting, do I still need to take the training?

No. But if you change your mind in the future, you will need to complete the training before you can be considered for work at Central Casting.

If I am not comfortable using or don’t have access to a computer or smartphone or I have limited access to the internet, is there another option for me to take the training?

You may also use computers with internet access for free at a New York public library. Here is a list of public libraries near you with free computer facilities. You may also bring your own compatible device (see FAQ below on compatible devices) and use the free wi-fi at the libraries to access the online training. Remember to bring headphones in order to hear the audio during the training; otherwise, you can still read the subtitles and text on the screen without audio. Some libraries also have headphones for sale for a nominal charge if you forgot your headphones and you do not want to read the subtitles. For more information, please visit the New York Public Library website.

What devices can I use to access the online training program? Do I need any software to access the online training?

You may use a PC, Mac, iPad, iPhone, or Android smartphone. (Windows-based tablets and Windows-based smartphones, Amazon Fire tablets, and Android tablets such as Samsung tablets are NOT compatible.) The sound must also be working on your device to hear the audio during the online training, but you can still read the subtitles and text if you do not have audio.

For PC users, make sure to use the Chrome browser (see if “Update Google Chrome” appears under “More” in the top right corner of your Chrome browser) or Firefox browser (select “About Firefox” under “help” under the menu button on your Firefox browser) or Internet Explorer (learn more). If you have an outdated version of Chrome, Firefox, or Internet Explorer, you might need to download and install the current version.

For Mac and iPad, make sure to use the Safari browser that is already installed in your Mac or iPad. If you haven’t updated your Apple operating system in a while, your Safari browser may be out of date and you might need to update the operating system which will simultaneously update the Safari browser.

What if I have technical problems trying to access the online training?

If you are unable to connect to the online training program because of technical problems, you can contact our technical support team through Tech Support Chat, helpme@centralcasting.com, or 855.500.2055.

But before you contact technical support, answer these simple questions:

i. Are you using a compatible device? You must use a compatible device. (See FAQ above)

ii. Are you using a compatible browser? You must use a compatible internet browser in order for the training course to function properly. (See FAQ above)

iii. The Inspired eLearning website is not working, what can you do? The training website is operated by a third party (our training vendor Inspired eLearning) and it may be down temporarily for maintenance. Please wait a few hours or until the next day and try again because the problem will likely be fixed by that time.

iv. Are you having username or password log in problems on the training website? Use the email you have on file with Central Casting as your username. You can set a new password by clicking on “Forgot password?” on the vendor’s login page.

v. Are you able to connect to other websites on your device such as CentralCasting.com or Google.com? If you are not, your internet connection is bad. Do not contact technical support because they cannot help you fix a bad internet connection. Please use a better internet connection.

You can contact our technical support team at helpme@centralcasting.com, 855.500.2055, or through Tech Support Chat. The other phone numbers shown in these FAQs will not be able to help with technical problems.

Is the harassment training I get from Central Casting transferable to other employers?

No, this training has information that is specific to Central Casting and cannot be used for employment elsewhere.

Will I get paid for the training? How much time can I spend on the training?

For both non-union and SAG-AFTRA Background Actors, you will be paid 45 minutes at the New York City minimum wage rate for completing the anti-harassment course. You are not permitted more than 45 minutes of work time to finish the online course. If you take a break during the training, the break is not considered paid work time and thus is not part of the 45 minutes of work time that you are permitted to finish the online course.

What if I cannot finish the online training course within 45 minutes?

The online training is designed to be completed within 45 minutes. If you do not finish the online training within 45 minutes, contact Central Casting to schedule a time to complete the in-person training at Central Casting’s office. Failure to follow these instructions may result in disciplinary action against you and can impact your eligibility to work for Central Casting.

How and when will I be paid for the training?

If you take the online training, Central Casting will automatically be notified (you don’t need to notify Central Casting separately) once you have completed the training, and a paycheck will be postmarked within 7 calendar days after the end of the week in which you completed the training and mailed to your address on file. If it has been more than 10 calendar days after the end of the week in which you completed the training (either online or in-person) and you have not received your check, please call the Central Casting payroll support department between 6am-6pm PT at 855.500.2055.

Will taking this training affect my current unemployment benefits?

We have to pay you for taking the training; there’s no option for us to not pay you. And under law, you have to report your weekly earnings to the unemployment department. Reporting your earnings to the unemployment department will decrease your weekly benefits in the week in which you claim you had earnings.

You do not need to take the anti-harassment training until you are ready to be considered for bookings by Central Casting.

How do I reset my Inspired eLearning password?

To reset your password, use your internet browser and go to www.inspiredlms.com/centralcasting. Then, please click the link “Forgot password?” highlighted in the image below on the login portal, then input your email address in the field that follows. If Inspired eLearning finds your username e-mail address, you will receive an email shortly after that will allow you to reset your password. If no email arrives, please contact helpme@centralcasting.com, 855.500.2055, or through Tech Support Chat.

What are the system requirements for Inspired eLearning?

iLMS and Courses

Browsers for Windows OS
Chrome 75+
FireFox 66+
Edge 89+

Browsers for Mac OS
Safari 13.0.2+
Chrome 75+

JavaScript must be enabled/allowed in the browser in order for courses and platforms to operate.
Required bandwidth per host machine of 4Mbps download and .5Mbps upload is required.
iPad access is supported only for HTML5-based courses in the latest version of iOS with Safari.
Courses are best viewed with a browser and OS zoom level of 100% and a display screen resolution between 1024 x 768 and 1920 x 1080.
Inspired eLearning does not officially support training taken using the following:
Mobile Web Browsers on Smartphones
Thin clients (Citrix/Virtual Desktops)
VPN connections
Proxy connections